Empowering Credit Management with AI : Introducing MAIA by My DSO Manager
At My DSO Manager, we firmly believe that Artificial Intelligence (AI) is inseparable from efficiency and agility. When thoughtfully integrated, AI adds significant value, transforming key functionalities and enhancing overall performance.
According to ChatGPT, AI in software refers to: "A set of techniques that enable software to adapt its behavior, process complex data, and provide automated recommendations or decisions.".
Thus, My DSO Manager is a wonderful showcase for AI, which, thanks to the software's native flexibility, can integrate very effectively with very specific applications in line with this definition.Discover
We are delighted to announce the launch of 
MAIA, a generative AI assistant designed to support credit managers and cash collectors on a daily basis. This innovative feature will be accessible to our community of more than 25,000 users in 89 countries.
24/7 support and more with
MAIA will be accessible to all users of My DSO Manager, guaranteeing constant, on-demand support. Whether providing functional assistance or advice on credit management best practices, MAIA will be a reliable partner available 24/7.
According to ChatGPT, AI in software refers to: "A set of techniques that enable software to adapt its behavior, process complex data, and provide automated recommendations or decisions.".
Thus, My DSO Manager is a wonderful showcase for AI, which, thanks to the software's native flexibility, can integrate very effectively with very specific applications in line with this definition.
Discover MAIA, the generative AI specialized in credit management
We are delighted to announce the launch of MAIA, a generative AI assistant designed to support credit managers and cash collectors on a daily basis. This innovative feature will be accessible to our community of more than 25,000 users in 89 countries.- MAIA is an evolving, multifaceted project:
- A chatbot specializing in credit management and the use of My DSO Manager. It draws on hundreds of functional and business tutorials to effectively answer your questions while citing its sources.
- A chatbot specializing in credit management and the use of My DSO Manager. It draws on hundreds of functional and business tutorials to effectively answer your questions while citing its sources.
- Customer feedback summaries and automatic qualification suggestions. This second aspect will guide you through the effective use of My DSO Manager and the qualification of documents (invoices, credit notes, etc.) with your statuses, and ultimately the most appropriate next action.
- Customized analyses and reports. MAIA will provide you with global or specific recommendations for your platform or a specific client, and will allow you to create specific reports based on all your data.
Deployment Schedule
- The deployment of the MAIA chatbot begins today and will continue over the coming weeks for all My DSO Manager users.
- This rollout will be accompanied by close monitoring to continually improve this feature based on your usage and feedback.
- The other two components MAIA feedback and MAIA report will then be rolled out over the coming months, still maintaining this approach of continuous improvement based on user feedback.
24/7 support and more with MAIA
MAIA will be accessible to all users of My DSO Manager, guaranteeing constant, on-demand support. Whether providing functional assistance or advice on credit management best practices, MAIA will be a reliable partner available 24/7. Other AI features in My DSO Manager
- Smart Upload: data import module of My DSO Manager, allowing you to import data from any ERP - CRM - accounting software, regardless of the format, file encoding, or data itself, and this 24/7. It is thanks to the flexibility and agility of Smart Upload, and its knowledge of all existing data formats worldwide, that the implementation of your credit management and cash collection software can be so fast, high-quality, and scalable.
- Search & Assign: Deterministic AI allowing you to dynamically apply your most advanced cash collection, customer risk management, and credit management reporting strategies in real time.
Search & Assign provides intelligent configuration options that combine automation and relevance at the highest level.
- Cash forecast: The forecasted collection report is based on all the information in My DSO Manager to create a forecast of future collections that is as close to reality as possible: actual payment behavior, promises of settlement, and resolution times for different types of disputes are among the key elements taken into account.
The efficiency induced by Artificial Intelligence in My DSO Manager is multiplied by the real-time aspect of the software. It is the combination of these technologies that allows them to be fully exploited and exponentially increase the efficiency of credit managers and cash collectors.
Please feel free to share your feedback with us, which greatly contributes to the developments made to your My DSO Manager credit management software.