Interview with Nicolas DA SILVA, Treasury Manager at SCAPNOR

THE CHALLENGE:

Upon joining the team, I was swiftly integrated into an ongoing project and tasked with utilizing your intelligent software that had not been initially selected by me! The company identified several key challenges that prompted the decision to implementMy DSO Manager:

• Fragmented and Manual Processes: Prior to the new system, receivables management relied on manual procedures-spreadsheets, non-automated reminders-that were time-consuming and inefficient.
  


• Poor Interdepartmental Communication: Information was scattered, making it difficult to coordinate between the commercial and finance teams.
  


• Lack of Real-Time Metrics: Without precise indicators, it was challenging to evaluate the cost of delayed payments, monitor the performance of reminders, and manage credit risk effectively.

THE SOLUTION:

To overcome these issues, the company adopted My DSO Manager, a cutting-edge credit management software that brought immediate transformation. Automation played a crucial role, streamlining 80% of the first two follow-ups and ensuring no overdue invoice was neglected. With real-time access to financial data, the finance team could instantly track cash flow trends and overdue payments, giving them unprecedented control over collections.

My DSO Manager also provided a centralized platform for collaboration, allowing sales, finance, and credit control to work seamlessly together. The integration of predictive analytics revolutionized their approach, enabling them to categorize clients based on their payment behaviors. With this insight, they could implement targeted credit risk strategies, differentiating between high-risk and reliable payers.

THE RESULTS:

The impact of My DSO Manager was undeniable. Automation led to significant time savings, allowing our team to focus on strategic financial planning rather than tedious manual tasks.

" We have achieved record-breaking cash collections, a historic surge in cash inflows, demonstrating the effectiveness of systematic follow-ups. "

Additionally, credit risk management became more strategic. The company could now adjust payment terms based on customer history, closely monitoring high-risk clients while rewarding timely payers with favorable conditions.

" We can anticipate cash inflows, meaning that for the sales team, their customers' payment profiles will be a key asset. "

Furthermore, the ability to track KPIs in real-time provided management with instantaneous insights, enabling more agile and informed decision-making.

" It's a valuable asset for Credit Managers when it comes to KPIs, providing real-time access to key information. "

My DSO Manager successfully revolutionized the company's credit management, turning a previously manual and inefficient process into a data-driven, automated, and strategic operation. With enhanced collections, optimized cash flow, and proactive risk assessment, the company is now equipped for sustained financial stability. Looking ahead, the focus remains on refining penalty tracking and further enhancing risk assessment capabilities.